Mediation 101: A Crash Course

  • Course Duration2 months
  • Batch Starts01-JAN-2024
  • Course Fee ₹ 5,900 only

Mediation 101: A Crash Course

Mediation is an internationally recognized form of alternative dispute resolution – focused on collaboration, creativity and closure. Mediation is quite simply defined as a negotiation facilitated by a professionally trained and skilled, neutral person.

Mediation has gained tremendous momentum in India in the post-pandemic era and is set to become the primary mechanism for parties in dispute, who are seeking a time-effective, cost-efficient and confidential forum to resolve contentious issues in business relations, personal lives and community affairs.

Asian School of Cyber Laws has affiliated with The PACT to launch this basic course in Mediation.

The PACT has been a pioneering mediation education firm, equipping the next generation of Indian lawyers with collaborative dispute resolution skills since 2016. The PACT has worked with over 12,000 students and professionals from across India, creating diverse platforms for learning, competing and networking.

Course supported by industry leaders:

Eligibility: HSc or above

Classes: 4 live lectures

Assessments: 100-mark, multiple-choice online exam. Score at least 40% to pass. Take the exam anytime.

Last date for application: 15-DEC-2023

Contact: +91 9822526256

After doing this course you can
  • Tactfully address and deescalate conflicts in everyday work situations
  • Effectively negotiate in workplace and business transactions
  • Draft amenable and feasible conflict resolution clauses in contracts and agreements
  • Represent clients / own businesses in mediation and resolution talk
  • Plan and pursue a sustainable career in dispute resolution
  • Gain a practical understanding of the mediation profession in India

This course is suitable for:

  • Law and Humanities students
  • Business and Management students
  • Lawyers
  • Business Owners
  • HR Professionals
  • + What is Mediation?
  • + Who is a Mediator?
  • + When can Mediation be initiated?
  • + Why does Mediation work?
  • + Where does Mediation stand among dispute resolution processes?
  • + How does the Mediation process function?
  • + What is the Collaborative Approach to Conflict Resolution?
  • + How do you distinguish between Rights, Interests and Positions?
  • + What is the Mediator’s Role in Conflict De-escalation?
  • + Why is Mediation defined as “A Facilitated Negotiation?
  • + Voluntary Participation
  • + Neutral Facilitation
  • + Confidential Communications
  • + Autonomous Solutions
  • + What is the role of the case manager?
  • + How do Mediators / Mediation Institutes bill for their services?
  • + What kind of documentation is involved in Mediation?
  • + How do parties choose the Mediator?
  • + Why does the Mediator engage in pre-Mediation preparation?
  • + When and where do lawyers get involved in Mediation?
  • + How can subject experts participate in Mediation?
  • + How can parties opt for Co-Mediation?
  • + What are the concluding steps of a Mediation?
  • + Why would a Mediator prematurely terminate a Mediation?
  • + What are the essentials of an ideal Opening Statement?
  • + How does the Mediator formulate the Agenda for the Mediation?
  • + Why are open-ended questions crucial to a Mediator’s language?
  • + What is the Mediator’s top most communication tool to control emotions?
  • + When does a Mediator break into a Caucus?
  • + Why does a Mediator coach parties before anchoring offers?
  • + How does a Mediator break an Impasse?
  • + When does a Mediator engage parties in the exercise of reality testing?
  • + What is the role of a mediator in drafting a Mediation Settlement Agreement?
  • + What is the role of a mediatior upon conclusion of a Mediation?
  • + How does one train to be a professional Mediator?
  • + What goes into building a career in Mediation?
  • + What are the best practices while Mediating via technology?
  • + What is the credibility of a Mediation Settlement Agreement?
  • + What are the key features of the proposed Mediation Legislation?
  • + How do you measure the success of a Mediation?


Jonathan Rodrigues

Jonathan Rodrigues is certified civil, commercial and workplace mediator, with an academic background in Psychology and Law at Goa University, India. Jonathan graduated from his LL.M. studies in Mediation and Conflict Resolution with Distinction from the University of Strathclyde, UK. He currently leads The People and Culture Association, which is a membership think-tank of award-winning TCM Group, based in London.

Back in India, Jonathan founded The PACT, a firm that has offered mediation awareness and training to over 10,000 students in India. Jonathan has a TEDx Talk on the Multi-Door Dispute Resolution System, highlighting the immense responsibility of the lawyer and user to promote mediation.He blog at, Kluwer Mediation Blog and IMI mediation blog.

Prior to his mediation career, Jonathan enjoyed a successful career in journalism with The Times of India. He recently contributed, as an author, to 'Conciliation and Mediation in India' published by Wolters-Kluwer (February 2022) and 'Mediation Moves' published by Wolfgang Metzner Verlag (March 2022). He is currently working on a practical mediation book, soon to be published by Oakbridge Publishing.

Nisshant Laroia

Nisshant Laroia is a Mediatior, Advocate and Partner at The PACT. He is a graduate of Gujarat National Law University. He is an Accredited Mediator at The Indian Institute of Corporate Affairs (IICA), Government of India, Accredited mediator at Indian Institute of Arbitration and Mediation (IIAM) and a Certified Cross-border mediator & Scholar, PSMA, Charles University, Prague. He is an Accredited Mediation Advocate, SCMA London.

Nisshant has trained and coached over 7500 trainees in the field of Mediation, Negotiation and Conciliation across various law and management universities.

Gokul Narayan

Gokul Narayan is the Chief Operations Officer of Asian School of Cyber Laws and a Mediator with the CAMP Arbitration and Mediation Pvt. Ltd, Bangalore. He holds a Masters degree in law from Symbiosis Law School, Pune. Gokul has been in the field of education as a faculty and an entrepreneur for over 15 years. He designs, curates, markets and delivers state-of-the-art legal courses, seminars, and workshops to students as well as working professionals. His areas of specialization include Cyber Law, Mediation, Arbitration and Intellectual Property Law.

He also loves playing badminton 🏸, cricket 🏏, listening to music 🎵 and going on long rides on one of his many bikes 🏍.